About International shipping

 

Thank you very much for visiting our online shop.

We currently ship internationally the crafts on our website to some of the countries.Please read the"Terms ＆Conditions" before purchasing.

 

Terms and Conditions

◆Basic Rules on Delivery

Please note that there are limitations on the crafts that can be shipped overseas and on the areas of delivery.

TOMO is not responsible for any import  duties or duties imposed by the importing country for transportation outside Japan.

Shipping cost includes handling fee and insurance.The customer is resposible for all cross-border custom duties and taxes.

◆shipping Policy

We will be shipped through EMS or e-packed by the Japan Post Office.　However,they can be shipped differently as required by the destination countries.

Under the ordinary condition,international shipping will take approximately from two weeks to maximum of four weeks depending on the destinations. Shipment's tracking service is provided by Japan Post Office.We will send"tracing number" to customers.

https://www.post.japanpost.jp/int/information/index.html

 

◆Order

To complete your shopping,you place the items and quanitty you want to purchase  and click "Add to Cart".

Next you proceed to "Check out".

Please confirm your name,phone number,shipping address and put your payment information.You will receive an automatic confirmation mail stating the contents of the order and the shipping charge.

Shipping cost are determined by the weight demensions of the items in the order.Shipping cost includes handling fee and insurance.

Due to the time difference,the products in our online shop may be out of stock.In some case,we will cancel.

 

 ◆Delivery accidents

Notification by email is required within 7 days of receipt of the shipment.Please note that even if you contact us after that, it will not be covered by the shipping insurance.

A careful packing guaranteed,however,any unexpected damage was seen on delivery,simply do not accept the package and check the contents together with local post office staff.

 

◆Contact us

Please feel free to contact us by E-mail.

 

◆Other Terms and Conditions

 

●Please refer to our Privacy Policy.

●Copyrigt

The content (digital dawnloads, images, text,graphics, logos)published on this website is the property of TOMO and/or its content creators and is protected by international copyright laws. The entire compilation of content on this website is the exclusive property of TOMO and is subject to the copyright of this compilation by TOMO.

●Communication

All communications with us are electronic. You are communicating with us whenever you send us an e-mail or visit  our website. You agree to receive communications from us. If you subscribe to news on our website, you will receive regular e-mail from us. We will continue to communicate with you by posting news and notices on our website and by sending you e-mail. You also agree that all notices, disclosures, sgreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writting.

●Applicatable law

By accessing this website, you agree that the laws of Japan, without regard to the principles of dispute law, may arise between these Terms of use or between TOMO and you or its business partners and affiliates. You agree that it applies to disputes of any kind.

●Dispute

Any dispute relating in any way to your visit to this website or products purchased from us shall be arbitrated by the courts of Japan, and you consent to the exclusive jurisdiction and venue of such courts.

●Comments, reviews, e-mails

Visitors may post content so long as it is not obsence, illegal, defamatory, threatening, infrining on intellecual property rights, invasive of privacy, or otherwise harmful to third pariies. Content must not cotain software virus, political compaigns or commercial solicitations.

We reserve all righs(but not obligations) to remove and/or edit such content. When you post your content, you grant TOMO a non-exclusive, royalty-free, irrevocable right to use, reproduce, publish and modify it in any media worldwide.

●License and Site access

We grant you a limited license to access and use this website for your personal use. It can not be downloaded or modified. This can only be done with our written consent.

●User account

If you are the owner of an account on this website, you are responsible for maintaining the  confidentiality of your personal user information (username and password). You are responsible for all activity that occurs under your account or password.